IS INTERNET CONNECTION NECESSARY TO OPEN THE DOOR?
There is no need to have an internet connection to open the door in local mode because the VEHOO lock works with the WiMy keys by BLE 4.0.
But if you want to unlock the bolt remotely, you do need to be connected to the internet.
IS IT NECESSARY TO INSTALL ANY SOFTWARE ON THE COMPUTER TO MANAGE VEHOO?
No, VEHOO does not require any additional software. Simply from a web browser you access the platform and manage VEHOO.
Once the device is installed, HOW CAN THE HOUSE DOOR BE OPENED?
To open the door of the house from the outside, you need an electronic key (WiMy model) validated by the administrator of the lock or through a user who has permission to unlock the bolt remotely.
Opening from the inside will be clone by placing your hand above the handle (see configuration video) or by pressing the side release button. In case of malfunctioning and as an exceptional measure the opening is by means of switch of the electronic plate (see instruction manual).
DO I NEED A SPECIAL MOBILE TO USE VEHOO?
The mobile devices that provide the VEHOO application are Android and IOS, but any device that has a browser can use VEHOO accessing the platform.
HOW LONG DOES THE LOCK BATTERY LAST?
The batteries last approximately 6 months.
IF MY MOBILE IS LOST OR STOLEN?
To access the VEHOO application, a user and a password are necessary; therefore keep this data well protected. You can access the system and change the user’s password whenever necessary.
WHAT HAPPENS IF THE PHONE RUNS OUT OF BATTERY?
Nothing. You can access the VEHOO platform from any other device that has a browser. Remember that to access the platform you only need your username and your password.
WHAT IF THE VEHOO DEVICE RUNS OUT OF BATTERY?
If the VEHOO device runs out of battery, the user will receive a warning and the device will remain open. Once the user has changed the batteries, the device will operate normally.